523 lines
18 KiB
PHP
523 lines
18 KiB
PHP
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<?php
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/*********************************************************************
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class.timesheet.php
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timesheet functions
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Jens Eberle <jens@isohelpdesk.de>
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Copyright (c) 2006-2015 osTicket.com.de
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http://www.osticket.com.de
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Released under the GNU General Public License WITHOUT ANY WARRANTY.
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See LICENSE.TXT for details.
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vim: expandtab sw=4 ts=4 sts=4:
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**********************************************************************/
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class TS {
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var $version;
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var $latestVersion = 'ts1.10-2';
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function __construct() {
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global $cfg, $errors, $msg;
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$this->version = $cfg->getTimesheetVersion();
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// prüfen, ob timesheet installiert ist...
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if(!$this->version) {
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$install = self::install();
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if($install !== TRUE)
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$errors['err'] = $install;
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else
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$msg .= sprintf(__('Timesheet module installed successfully. Current Version is: %s'), $this->version);
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}
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// prüfen, ob die installierte Version aktuell ist...
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if($this->version != $this->latestVersion) {
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$update = self::update();
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if($update !== TRUE)
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$errors['err'] = $update;
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else
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$msg .= sprintf(__('Timesheet module updated successfully. Current Version is: %s'), $this->version);
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}
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}
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function getVersion() {
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return $this->version;
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}
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function updateVersion() {
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$sql = 'UPDATE '.CONFIG_TABLE
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.' SET `value`='.db_input($this->version)
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.' WHERE `key`="timesheet_version"';
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if(db_query($sql))
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return true;
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else
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return false;
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}
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function install() {
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$this->version = 'ts1.10-1';
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$sql1 = "
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CREATE TABLE IF NOT EXISTS `".TABLE_PREFIX."timesheet` (
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`id` int(11) unsigned NOT NULL auto_increment,
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`thread_id` int(11) unsigned NOT NULL,
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`object_id` int(11) unsigned NOT NULL,
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`object_type` char(1) NOT NULL,
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`thread_entry_id` int(11) unsigned NOT NULL,
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`staff_id` int(11) unsigned NOT NULL default '0',
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`processingTime` int(11) unsigned NOT NULL default '0',
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`processingTime_type_id` int(11) unsigned NOT NULL default '1',
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`settled` enum('1', '0') NOT NULL DEFAULT '0',
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`created` datetime NOT NULL,
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`updated` datetime NOT NULL,
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PRIMARY KEY (`id`),
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KEY `thread_entry_id` (`thread_entry_id`)
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) DEFAULT CHARSET=utf8;
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";
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if(db_query($sql1)) {
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$sql2 = 'INSERT INTO '.CONFIG_TABLE
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.' SET `namespace`="core"'
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.', `key`="timesheet_version"'
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.', value='.db_input($this->version);
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$updateVID = db_query($sql2);
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if($updateVID)
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return TRUE;
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else
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return sprintf(__('Timesheet module installed successfully - but config table entry couldn\'t updated. Data with key="timesheetInstalled" should be "%s"'), $this->version);
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}
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else
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return __('Can\'t install timesheet module').' - '.$this->version;
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}
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function update() {
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switch($this->version) {
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case 'ts-v0.1':
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// ist das Update auf v1.10 schon durchgeführt worden?
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$sql = 'SELECT * FROM '.THREAD_TABLE.' LIMIT 1';
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if(!db_query($sql))
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return __('Error: osTicket version is to old for this timesheet module. The upgrade may not have been successful finished. Update pending until osTicket version is 1.10 or newer');
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// Update von ts-v0.1 auf ts1.10-1
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$sqlNewTable = "
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CREATE TABLE IF NOT EXISTS `".TABLE_PREFIX."timesheet` (
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`id` int(11) unsigned NOT NULL auto_increment,
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`thread_id` int(11) unsigned NOT NULL,
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`object_id` int(11) unsigned NOT NULL,
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`object_type` char(1) NOT NULL,
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`thread_entry_id` int(11) unsigned NOT NULL,
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`staff_id` int(11) unsigned NOT NULL default '0',
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`processingTime` int(11) unsigned NOT NULL default '0',
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`processingTime_type_id` int(11) unsigned NOT NULL default '1',
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`settled` enum('1', '0') NOT NULL DEFAULT '0',
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`created` datetime NOT NULL,
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`updated` datetime NOT NULL,
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PRIMARY KEY (`id`),
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KEY `thread_entry_id` (`thread_entry_id`)
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) DEFAULT CHARSET=utf8;
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";
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if(db_query($sqlNewTable)) {
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// Daten umziehen...
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$sqlOldData = ' SELECT tht.id AS thread_id, tts.id AS id,
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tts.ticket_id AS object_id, tts.thread_Id AS thread_entry_id, tts.staff_id,
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tts.processingTime, tts.type_id AS processingTime_type_id,
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tts.settled, tts.created, tts.updated
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FROM `'.TABLE_PREFIX.'ticket_timesheet` tts
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LEFT JOIN '.THREAD_TABLE.' tht ON (tht.object_id = tts.ticket_id AND tht.object_type = \'T\')';
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if(($rows=db_query($sqlOldData)) && db_num_rows($rows)) {
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while ($row = mysqli_fetch_assoc($rows)) {
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$sqlInsert = 'INSERT INTO '.TIMESHEET_TABLE.' SET '
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.' thread_id='.db_input($row['thread_id'])
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.' ,object_id='.db_input($row['object_id'])
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.' ,object_type='.db_input('T')
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.' ,thread_entry_id='.db_input($row['thread_entry_id'])
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.' ,staff_id='.db_input($row['staff_id'])
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.' ,processingTime='.db_input($row['processingTime'])
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.' ,processingTime_type_id='.db_input($row['processingTime_type_id'])
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.' ,settled='.db_input($row['settled'])
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.' ,created='.db_input($row['created'])
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.' ,updated='.db_input($row['updated'])
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;
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if(db_query($sqlInsert)) {
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$sqlDelete = 'DELETE FROM `'.TABLE_PREFIX.'ticket_timesheet` WHERE id = '.db_input($row['id']);
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db_query($sqlDelete);
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}
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}
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// Daten sind umgezogen. Alte Tabelle löschen
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if(($rows=db_query($sqlOldData)) && db_num_rows($rows) == 0) {
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$rows=db_query('DROP TABLE `'.TABLE_PREFIX.'ticket_timesheet` ');
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// Update erfolgreich - timesheet-Version aktualisieren
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db_query('UPDATE '.CONFIG_TABLE.' SET `key` = \'timesheet_version\' WHERE `key` = \'timesheetInstalled\' ');
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$this->version = 'ts1.10-1';
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self::updateVersion();
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}
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else
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return __('Error: can\'t delete old Table from version ts-v0.1 - it\' not empty. Please reload Page to retry');
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}
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}
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else
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return sprintf(__('Error: can\'t create new Table for timesheet module (%s) - Update from version %s'), $this->latestVersion, $this->version);
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case 'ts1.10-1':
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// Create new field timeTotal in thread table
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$sql = 'ALTER TABLE `'.THREAD_TABLE.'` ADD `timeTotal` INT NULL DEFAULT NULL AFTER `object_type` ';
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if(db_query($sql)) {
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$this->version = 'ts1.10-2';
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self::updateVersion();
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// update new Field...
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$sql = 'SELECT id FROM `'.THREAD_TABLE.'` WHERE timeTotal IS NULL LIMIT 100';
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while(($rows=db_query($sql)) && db_num_rows($rows) > 0) {
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list($thread_id)=db_fetch_row($rows);
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self::updateTimeTotal($thread_id);
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}
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}
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else
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return __('Error: can\'t create new Field `timeTotal` in tread table');
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case 'ts1.10-2':
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// nothing to do, we are on latest version
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break;
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default:
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return __('Error: no supported timesheet module version').' - '.$this->version;
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}
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// prüfen, ob aktualisierte Version die aktuellste ist
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if($this->version != $this->latestVersion)
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self::update();
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else
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return TRUE;
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}
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function getPTinputFieldJS() {
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echo '
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<script language="JavaScript" type="text/javascript">
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function timesheetStart() {
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if(!$(".timer").length &&
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!$(".ptTimerDisplay").length &&
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!$(".ptHiddenFieldValue").length &&
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!$(".ptStartStopButton").length &&
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!$(".ptResetButton").length) {
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// benötigte DOM-Struktur steht noch nicht -> erneut versuchen in 1 Sec.
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starten = setTimeout(function() {timesheetStart();}, 1000);
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}
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else {
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// alles klar - let´s go...
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var startTime = 60; // Startwert in Sekunden - auch bei reset
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var timerIntervall = 1000; // in Millisekunden
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var timer;
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var timerOn = 0;
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var count = startTime;
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var timerDisplay = $(".ptTimerDisplay");
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var inputFieldTime = $(".ptInputFieldTime");
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var hiddenFieldValue = $(".ptHiddenFieldValue");
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var startStopButton = $(".ptStartStopButton");
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var resetButton = $(".ptResetButton");
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function formatTimeOutput(time, format) {
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if(format != "hh:mm:ss")
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format = "hh:mm";
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hrs = Math.floor(time / 3600);
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min = Math.floor((time - (hrs * 3600)) / 60);
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sec = time - (hrs * 3600 + min * 60);
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if(format != "hh:mm:ss")
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min = (sec > 30) ? min + 1 : min;
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hrs = (hrs < 10)? "0" + hrs : hrs;
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min = (min < 10)? "0" + min : min;
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sec = (sec < 10)? "0" + sec : sec;
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if(format == "hh:mm:ss")
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return hrs + ":" + min + ":" + sec;
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else
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return hrs + ":" + min;
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}
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function timerFunction() {
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count++;
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timerDisplay.text(formatTimeOutput(count, "hh:mm:ss"));
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inputFieldTime.html(formatTimeOutput(count, "hh:mm"));
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hiddenFieldValue.attr("value", count);
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timer = setTimeout(timerFunction, timerIntervall);
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}
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function startTimer() {
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if(timerOn == 0) {
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timerOn = 1;
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startStopButton.attr("value", "'.__('Stop').'");
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timer = setTimeout(timerFunction, timerIntervall);
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}
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}
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function stopTimer() {
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if(timerOn == 1) {
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timerOn = 0;
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startStopButton.attr("value", "'.__('Start').'");
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clearTimeout(timer);
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}
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}
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startStopButton.click(function(e) {
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e.defaultPrevented;
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if(timerOn == 0) {
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startTimer();
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}
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else {
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stopTimer();
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}
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});
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inputFieldTime.click(function(e) {
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e.defaultPrevented;
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stopTimer();
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});
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inputFieldTime.keydown(function (e) {
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if (e.keyCode == 13) {
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$(this).blur();
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return false;
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}
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});
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inputFieldTime.blur(function(e) {
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e.defaultPrevented;
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var timeArray = $(this).html().split(":");
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checkTimeInput(timeArray);
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});
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function checkTimeInput(timeArray) {
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if(timeArray.length == 1) {
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// ein Wert = min
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countInt = timeArray[0] * 60;
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}
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if(timeArray.length == 2) {
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// zwei Werte = hrs:min
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countInt = timeArray[0] * 3600 + timeArray[1] * 60;
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}
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if(timeArray.length == 3) {
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// drei Werte = hrs:min:sec
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countInt = timeArray[0] * 3600 + timeArray[1] * 60 + timeArray[2] * 1;
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}
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if(countInt % 1 == 0)
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count = countInt;
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timerDisplay.text(formatTimeOutput(count, "hh:mm:ss"));
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hiddenFieldValue.attr("value", count);
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if(timeArray.length == 3)
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inputFieldTime.html(formatTimeOutput(count, "hh:mm:ss"));
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else
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inputFieldTime.html(formatTimeOutput(count, "hh:mm"));
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};
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resetButton.click(function(e) {
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e.defaultPrevented;
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stopTimer();
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timerDisplay.text(formatTimeOutput(startTime, "hh:mm:ss"));
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inputFieldTime.html(formatTimeOutput(startTime, "hh:mm"));
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hiddenFieldValue.attr("value", startTime);
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count = startTime;
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});
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timerDisplay.text(formatTimeOutput(startTime, "hh:mm:ss"));
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startTimer();
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}
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}
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timesheetStart();
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</script>
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';
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}
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private function getPTinputField() {
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return '
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<span class="pull-left" style="margin:2px 10px;">'.__('Timer').': <span class="ptTimerDisplay">00:01</span> ('.__('h/min/sec').')</span>
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<input type="button" name="ptStartStopButton" class="action-button pull-left confirm-action ptStartStopButton" value="'.__('Start').'" />
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<input type="button" name="ptResetButton" class="action-button pull-left confirm-action ptResetButton" value="'.__('Reset').'" />
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<div contenteditable="true" name="ptInputFieldTime" class="action-button pull-left ptInputFieldTime"
|
|||
|
|
style="text-align:center; letter-spacing:1px; width:80px; background-color:#FFF; -webkit-user-select:auto; -moz-user-select:auto;
|
|||
|
|
cursor:text;">00:01</div> ('.__('h/min').')
|
|||
|
|
<input type="hidden" name="ptHiddenFieldValue" class="ptHiddenFieldValue" value="0" />
|
|||
|
|
<input type="hidden" name="ptInputFieldType" class="ptInputFieldType" value="1" />
|
|||
|
|
<br />
|
|||
|
|
|
|||
|
|
';
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
function getPTinputFieldT() {
|
|||
|
|
echo '
|
|||
|
|
<tr>
|
|||
|
|
<td width="120" style="vertical-align:top"><strong>'.__('Processing Time').':</strong></td>
|
|||
|
|
<td>'.self::getPTinputField().'</td>
|
|||
|
|
</tr>';
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
function getPTinputFieldA() {
|
|||
|
|
echo '
|
|||
|
|
<tr>
|
|||
|
|
<td>'.self::getPTinputField().'</td>
|
|||
|
|
</tr>';
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
function displayTimeFieldOverview($thread_id = 0) {
|
|||
|
|
echo '
|
|||
|
|
<tr>
|
|||
|
|
<th>'.__('Processing Time').':</th>
|
|||
|
|
<td>'.self::formatPT(self::getPTtotal($thread_id)).' '.__('h/min').'</td>
|
|||
|
|
</tr>
|
|||
|
|
';
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
function updateTimeTotal($thread_id = 0) {
|
|||
|
|
$thread_id = intval($thread_id);
|
|||
|
|
// update timeTotal field in thread table //
|
|||
|
|
$sql = 'SELECT timeTotal FROM `'.THREAD_TABLE.'` WHERE id = '.db_input($thread_id);
|
|||
|
|
if(($res=db_query($sql)) && db_num_rows($res)) {
|
|||
|
|
//Update field, if exists
|
|||
|
|
$newTime = self::getPTtotal($thread_id);
|
|||
|
|
$sql = 'UPDATE `'.THREAD_TABLE.'` SET `timeTotal` = '.db_input($newTime).' WHERE `id` = '.db_input($thread_id);
|
|||
|
|
if($res=db_query($sql))
|
|||
|
|
return TRUE;
|
|||
|
|
else return FALSE;
|
|||
|
|
} else return FALSE;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
function getPTtotal($thread_id = 0) {
|
|||
|
|
$thread_id = intval($thread_id);
|
|||
|
|
$sql = 'SELECT SUM(processingTime) AS processingTime '
|
|||
|
|
.'FROM `'.TIMESHEET_TABLE.'` '
|
|||
|
|
.'WHERE thread_id = '.db_input($thread_id).' '
|
|||
|
|
.'GROUP BY thread_id';
|
|||
|
|
|
|||
|
|
$processingTime=0;
|
|||
|
|
if(($res=db_query($sql)) && db_num_rows($res))
|
|||
|
|
list($processingTime)=db_fetch_row($res);
|
|||
|
|
|
|||
|
|
return $processingTime;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
function getPTtotalByObjectId($object_id = 0, $object_type = 0) {
|
|||
|
|
// Ticket-ID aus der Thread-Tabelle holen....
|
|||
|
|
$sql = 'SELECT id FROM '.THREAD_TABLE.' WHERE object_id = '.db_input($object_id).' AND object_type = '.db_input($object_type);
|
|||
|
|
$res=db_query($sql);
|
|||
|
|
list($thread_id) = db_fetch_row($res);
|
|||
|
|
|
|||
|
|
return self::getPTtotal($thread_id);
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
function getPTthreadEntry($thread_entry_id = 0) {
|
|||
|
|
$sql = 'SELECT SUM(processingTime) AS processingTime '
|
|||
|
|
.'FROM `'.TIMESHEET_TABLE.'` '
|
|||
|
|
.'WHERE thread_entry_id = '.$thread_entry_id.' '
|
|||
|
|
.'GROUP BY thread_entry_id';
|
|||
|
|
|
|||
|
|
$processingTime=0;
|
|||
|
|
if(($res=db_query($sql)) && db_num_rows($res))
|
|||
|
|
list($processingTime)=db_fetch_row($res);
|
|||
|
|
|
|||
|
|
return $processingTime;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
function formatPT($time = 0) {
|
|||
|
|
$time = intval($time);
|
|||
|
|
|
|||
|
|
$hrs = intval($time / 3600);
|
|||
|
|
$min = intval(($time - ($hrs * 3600)) / 60);
|
|||
|
|
$sec = $time - ($hrs * 3600 + $min * 60);
|
|||
|
|
// sec runden
|
|||
|
|
$min = ($sec > 30)?$min + 1 : $min;
|
|||
|
|
|
|||
|
|
$hrs = ($hrs < 10)?'0'.$hrs : $hrs;
|
|||
|
|
$min = ($min < 10)?'0'.$min : $min;
|
|||
|
|
$sec = ($sec < 10)?'0'.$sec : $sec;
|
|||
|
|
//echo 'Hour '.$hrs.' Min '.$min.' Sec '.$sec;
|
|||
|
|
|
|||
|
|
return $hrs.':'.$min;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
function displayThreadEntryTime($thread_entry_id = 0, $thread_entry_type = 'M') {
|
|||
|
|
if($thread_entry_type == 'R' || $thread_entry_type == 'N') {
|
|||
|
|
echo '<span style="vertical-align:middle;" class="faded title">( '
|
|||
|
|
.TS::formatPT(TS::getPTthreadEntry($thread_entry_id))
|
|||
|
|
.' '.__('h/min').' ) </span>';
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
function saveThreadTime($vars) {
|
|||
|
|
/* Soll bei Ticket durch MA wirklich die Zeit gespeichert werden, wenn es keine Antwort gibt?
|
|||
|
|
Wie soll Sie zugeordnet werden?
|
|||
|
|
|
|||
|
|
if($vars['a'] == 'open' && $vars['response'] != '') { // Ticket durch MA, wenn es eine Antwort gibt
|
|||
|
|
if($vars['thread_entry_type'] == 'R')
|
|||
|
|
$vars['a'] = 'reply';
|
|||
|
|
else
|
|||
|
|
$vars['thread_entry_type'] = '0';
|
|||
|
|
}
|
|||
|
|
elseif($vars['a'] == 'open' && $vars['response'] == '') { // Ticket durch MA, wenn es keine Antwort gibt
|
|||
|
|
if($vars['thread_entry_type'] == 'M') {
|
|||
|
|
$vars['a'] = 'reply';
|
|||
|
|
$vars['thread_entry_type'] = 'N';
|
|||
|
|
$vars['thread_entry_id'] += 1;
|
|||
|
|
}
|
|||
|
|
else
|
|||
|
|
$vars['type'] = '0';
|
|||
|
|
}
|
|||
|
|
*/
|
|||
|
|
|
|||
|
|
if(in_array($vars['thread_entry_type'], array('R','N'))) {
|
|||
|
|
if(!isset($vars['processingTime'])) $vars['processingTime'] = 0;
|
|||
|
|
if(!isset($vars['processingTime_type_id'])) $vars['processingTime_type_id'] = 0;
|
|||
|
|
|
|||
|
|
if(intval($vars['processingTime']) > 0) {
|
|||
|
|
//Wenn $vars['thread_entry_id'] = 0 -> Abfrage des letzten Datensatzes der Thread-Tabelle via db_insert_id() fehlgeschlagen.... FALLBACK
|
|||
|
|
if($vars['thread_entry_id'] == 0) {
|
|||
|
|
$sql = 'SELECT id FROM '.THREAD_ENTRY_TABLE.' WHERE thread_id = '.db_input($vars['thread_id']).' ORDER BY id DESC LIMIT 1';
|
|||
|
|
$res=db_query($sql);
|
|||
|
|
list($vars['thread_entry_id'])=db_fetch_row($res);
|
|||
|
|
}
|
|||
|
|
// Fehlende Daten aus der Thread-Tabelle holen....
|
|||
|
|
$sql = 'SELECT object_id, object_type FROM '.THREAD_TABLE.' WHERE id = '.db_input($vars['thread_id']);
|
|||
|
|
$res=db_query($sql);
|
|||
|
|
list($vars['object_id'], $vars['object_type'])=db_fetch_row($res);
|
|||
|
|
|
|||
|
|
if(isset($vars['created']))
|
|||
|
|
$vars['created'] = date_create(serialize($vars['created']));
|
|||
|
|
if(!isset($vars['created']) || !$vars['created'])
|
|||
|
|
$vars['created'] = date_create();
|
|||
|
|
$vars['created'] = date_format($vars['created'], 'Y-m-d H:i:s');
|
|||
|
|
$created = ($vars['created'])?db_input($vars['created']):'NOW()';
|
|||
|
|
$sql=' INSERT INTO '.TIMESHEET_TABLE.' SET '
|
|||
|
|
.' thread_id='.db_input($vars['thread_id'])
|
|||
|
|
.' ,thread_entry_id='.db_input($vars['thread_entry_id'])
|
|||
|
|
.' ,object_id='.db_input($vars['object_id'])
|
|||
|
|
.' ,object_type='.db_input($vars['object_type'])
|
|||
|
|
.' ,staff_id='.db_input($vars['staff_id'])
|
|||
|
|
.' ,processingTime='.db_input($vars['processingTime'])
|
|||
|
|
.' ,processingTime_type_id=1' //.db_input($vars['processingTime_type_id'])// Abrechnungsart - bisher ungenutzt
|
|||
|
|
//.' ,settled='.db_input(0) // abgerechnet? - bisher ungenutzt
|
|||
|
|
.' ,created='.$created
|
|||
|
|
;
|
|||
|
|
if(!db_query($sql))
|
|||
|
|
return false;
|
|||
|
|
|
|||
|
|
self::updateTimeTotal($vars['thread_id']);
|
|||
|
|
return true;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
|
|||
|
|
|
|||
|
|
}
|
|||
|
|
define('TIMESHEET_TABLE', TABLE_PREFIX.'timesheet');
|
|||
|
|
|
|||
|
|
$timesheet = new TS;
|
|||
|
|
?>
|