help.verua.ch/include/class.dept.php

265 lines
8 KiB
PHP
Raw Normal View History

2026-01-05 08:46:20 +01:00
<?php
/*********************************************************************
class.dept.php
Department class
Peter Rotich <peter@osticket.com>
Copyright (c) 2006-2010 osTicket
http://www.osticket.com
Released under the GNU General Public License WITHOUT ANY WARRANTY.
See LICENSE.TXT for details.
vim: expandtab sw=4 ts=4 sts=4:
$Id: $
**********************************************************************/
class Dept {
var $id;
var $name;
var $signature;
var $tplId;
var $emailId;
var $email;
var $autorespEmail;
var $managerId;
var $manager;
var $row;
function Dept($id=0){
$this->id=0;
if($id && ($info=$this->getInfoById($id))){
$this->row=$info;
$this->id=$info['dept_id'];
$this->tplId=$info['tpl_id'];
$this->emailId=$info['email_id'];
$this->managerId=$info['manager_id'];
$this->deptname=$info['dept_name'];
$this->signature=$info['dept_signature'];
$this->getEmail(); //Auto load email struct.
}
}
function getId(){
return $this->id;
}
function getName(){
return $this->deptname;
}
function getEmailId(){
return $this->emailId;
}
function getEmail(){
if(!$this->email && $this->emailId)
$this->email= new Email($this->emailId);
return $this->email;
}
function getTemplateId() {
return $this->tplId;
}
function getAutoRespEmail() {
if(!$this->autorespEmail && $this->row['autoresp_email_id'])
$this->autorespEmail= new Email($this->row['autoresp_email_id']);
else // Defualt to dept email if autoresp is not specified.
$this->autorespEmail= $this->getEmail();
return $this->autorespEmail;
}
function getEmailAddress() {
return $this->email?$this->email->getAddress():null;
}
function getSignature() {
return $this->signature;
}
function canAppendSignature() {
return ($this->signature && $this->row['can_append_signature'])?true:false;
}
function getManagerId(){
return $this->managerId;
}
function getManager(){
if(!$this->manager && $this->managerId)
$this->manager= new Staff($this->managerId);
return $this->manager;
}
function isPublic() {
return $this->row['ispublic']?true:false;
}
function autoRespONNewTicket() {
return $this->row['ticket_auto_response']?true:false;
}
function autoRespONNewMessage() {
return $this->row['message_auto_response']?true:false;
}
function noreplyAutoResp(){
return $this->row['noreply_autoresp']?true:false;
}
function getInfo() {
return $this->row;
}
function update($vars,&$errors) {
if($this->save($this->getId(),$vars,$errors)){
return true;
}
return false;
}
function getInfoById($id) {
$sql='SELECT * FROM '.DEPT_TABLE.' WHERE dept_id='.db_input($id);
if(($res=db_query($sql)) && db_num_rows($res))
return db_fetch_array($res);
return null;
}
function getIdByName($name) {
$id=0;
$sql ='SELECT dept_id FROM '.DEPT_TABLE.' WHERE dept_name='.db_input($name);
if(($res=db_query($sql)) && db_num_rows($res))
list($id)=db_fetch_row($res);
return $id;
}
function getIdByEmail($email) {
$id=0;
$sql ='SELECT dept_id FROM '.DEPT_TABLE.' WHERE dept_email='.db_input($email);
if(($res=db_query($sql)) && db_num_rows($res))
list($id)=db_fetch_row($res);
return $id;
}
function getNameById($id) {
$sql ='SELECT dept_name FROM '.DEPT_TABLE.' WHERE dept_id='.db_input($id);
if(($res=db_query($sql)) && db_num_rows($res))
list($name)=db_fetch_row($res);
return $name;
}
function getDefaultDeptName() {
global $cfg;
return Dept::getNameById($cfg->getDefaultDeptId());
}
function create($vars,&$errors) {
return Dept::save(0,$vars,$errors);
}
function delete($id) {
global $cfg;
if($id==$cfg->getDefaultDeptId())
return 0;
$sql='DELETE FROM '.DEPT_TABLE.' WHERE dept_id='.db_input($id);
if(db_query($sql) && ($num=db_affected_rows())){
// DO SOME HOUSE CLEANING
//TODO: Do insert select internal note...
//Move tickets to default Dept.
db_query('UPDATE '.TICKET_TABLE.' SET dept_id='.db_input($cfg->getDefaultDeptId()).' WHERE dept_id='.db_input($id));
//Move Dept members
//This should never happen..since delete should be issued only to empty Depts...but check it anyways
db_query('UPDATE '.STAFF_TABLE.' SET dept_id='.db_input($cfg->getDefaultDeptId()).' WHERE dept_id='.db_input($id));
//make help topic using the dept default to default-dept.
db_query('UPDATE '.TOPIC_TABLE.' SET dept_id='.db_input($cfg->getDefaultDeptId()).' WHERE dept_id='.db_input($id));
return $num;
}
return 0;
}
function save($id,$vars,&$errors) {
global $cfg;
if($id && $id!=$_POST['dept_id'])
$errors['err']='Fehlende oder ung&uuml;tige Abteilungs-ID';
if(!$_POST['email_id'] || !is_numeric($_POST['email_id']))
$errors['email_id']='Abteilungs-Email erforderlich';
if(!is_numeric($_POST['tpl_id']))
$errors['tpl_id']='Vorlage eforderlich';
if(!$_POST['dept_name']) {
$errors['dept_name']='Abteilungsname erforderlich';
}elseif(strlen($_POST['dept_name'])<4) {
$errors['dept_name']='Abteilungsname muss min. 4 Zeichen lang sein.';
}else{
$sql='SELECT dept_id FROM '.DEPT_TABLE.' WHERE dept_name='.db_input($_POST['dept_name']);
if($id)
$sql.=' AND dept_id!='.db_input($id);
if(db_num_rows(db_query($sql)))
$errors['dept_name']='Abteilung existiert bereits';
}
if($_POST['ispublic'] && !$_POST['dept_signature'])
$errors['dept_signature']='Signatur erforderlich';
if(!$_POST['ispublic'] && ($_POST['dept_id']==$cfg->getDefaultDeptId()))
$errors['ispublic']='Standard-Abteilung darf nicht unsichtbar sein';
if(!$errors){
$sql=' SET updated=NOW() '.
',ispublic='.db_input($_POST['ispublic']).
',email_id='.db_input($_POST['email_id']).
',tpl_id='.db_input($_POST['tpl_id']).
',autoresp_email_id='.db_input($_POST['autoresp_email_id']).
',manager_id='.db_input($_POST['manager_id']?$_POST['manager_id']:0).
',dept_name='.db_input(Format::striptags($_POST['dept_name'])).
',dept_signature='.db_input(Format::striptags($_POST['dept_signature'])).
',ticket_auto_response='.db_input($_POST['ticket_auto_response']).
',message_auto_response='.db_input($_POST['message_auto_response']).
',can_append_signature='.db_input(isset($_POST['can_append_signature'])?1:0);
if($id) {
$sql='UPDATE '.DEPT_TABLE.' '.$sql.' WHERE dept_id='.db_input($id);
if(!db_query($sql) || !db_affected_rows())
$errors['err']='Aktualisierung nicht m&ouml;glich '.Format::input($_POST['dept_name']).' Fehler bei Abteilung aufgetreten';
}else{
$sql='INSERT INTO '.DEPT_TABLE.' '.$sql.',created=NOW()';
if(db_query($sql) && ($deptID=db_insert_id()))
return $deptID;
$errors['err']='Erstellen der Abteilung nicht m&ouml;glich. Interner Fehler';
}
}
return $errors?false:true;
}
}
?>