45 lines
1.6 KiB
PHP
45 lines
1.6 KiB
PHP
|
<?php
|
||
|
|
/*********************************************************************
|
||
|
|
open.php
|
||
|
|
|
||
|
|
New tickets handle.
|
||
|
|
|
||
|
|
Peter Rotich <peter@osticket.com>
|
||
|
|
Copyright (c) 2006-2010 osTicket
|
||
|
|
http://www.osticket.com
|
||
|
|
|
||
|
|
Released under the GNU General Public License WITHOUT ANY WARRANTY.
|
||
|
|
See LICENSE.TXT for details.
|
||
|
|
|
||
|
|
vim: expandtab sw=4 ts=4 sts=4:
|
||
|
|
$Id: $
|
||
|
|
**********************************************************************/
|
||
|
|
require('client.inc.php');
|
||
|
|
define('SOURCE','Web'); //Ticket source.
|
||
|
|
$inc='open.inc.php'; //default include.
|
||
|
|
$errors=array();
|
||
|
|
if($_POST):
|
||
|
|
$_POST['deptId']=$_POST['emailId']=0; //Just Making sure we don't accept crap...only topicId is expected.
|
||
|
|
if(!$thisuser && $cfg->enableCaptcha()){
|
||
|
|
if(!$_POST['captcha'])
|
||
|
|
$errors['captcha']='Geben Sie den im Bild angezeigten Text ein.';
|
||
|
|
elseif(strcmp($_SESSION['captcha'],md5($_POST['captcha'])))
|
||
|
|
$errors['captcha']='Falsche Eingabe - bitte nochmal versuchen!';
|
||
|
|
}
|
||
|
|
//Ticket::create...checks for errors..
|
||
|
|
if(($ticket=Ticket::create($_POST,$errors,SOURCE))){
|
||
|
|
$msg='Supportticket wurde erstellt';
|
||
|
|
if($thisclient && $thisclient->isValid()) //Logged in...simply view the newly created ticket.
|
||
|
|
@header('Location: tickets.php?id='.$ticket->getExtId());
|
||
|
|
//Thank the user and promise speedy resolution!
|
||
|
|
$inc='thankyou.inc.php';
|
||
|
|
}else{
|
||
|
|
$errors['err']=$errors['err']?$errors['err']:'Ticket wurde nicht erstellt. Bitte korrigieren Sie die folgenden Fehler!';
|
||
|
|
}
|
||
|
|
endif;
|
||
|
|
|
||
|
|
//page
|
||
|
|
require(CLIENTINC_DIR.'header.inc.php');
|
||
|
|
require(CLIENTINC_DIR.$inc);
|
||
|
|
require(CLIENTINC_DIR.'footer.inc.php');
|
||
|
|
?>
|