isStaff()) die('Zugriff verweigert'); if(!($thisuser->canEditTickets() || ($thisuser->isManager() && $ticket->getDeptId()==$thisuser->getDeptId()))) die('Zugriff verweigert. Rechtefehler.'); if($_POST && $errors){ $info=Format::input($_POST); }else{ $info=array('email'=>$ticket->getEmail(), 'name' =>$ticket->getName(), 'phone'=>$ticket->getPhone(), 'phone_ext'=>$ticket->getPhoneExt(), 'pri'=>$ticket->getPriorityId(), 'topicId'=>$ticket->getTopicId(), 'topic'=>$ticket->getHelpTopic(), 'subject' =>$ticket->getSubject(), 'duedate' =>$ticket->getDueDate()?(Format::userdate('m/d/Y',Misc::db2gmtime($ticket->getDueDate()))):'', 'time'=>$ticket->getDueDate()?(Format::userdate('G:i',Misc::db2gmtime($ticket->getDueDate()))):'', ); /*Note: Please don't make me explain how dates work - it is torture. Trust me! */ } ?>
=$errors['err']?>
}elseif($msg) {?> }elseif($warn) {?> }?>