# # Initial teams defined for the system. # # Fields: # flags - (int) # - isenabled - (0x01) true or false if the team should be initially # enabled # - noalerts - (0x02) # name - Descriptive name for the team # notes - Administrative notes (viewable internal only) # --- - flags: 0x01 name: First-Level-Support notes: | First-Level-Support, verantwortlich für den Erstkontakt mit den Kunden