#
# Default (dynamic) form configuration. This data is used as the initial,
# minimal data for dynamic forms that ships with the system.
#
# Fields:
# id:       Used only if associated with a help topic
# title:    Bold section title of the form
# instructions: Title deck, detailed instructions on entering form data
# notes:    Notes for the form, shown under the fields
# flags:
#   0x0001  If the form can be removed from the system
# fields:   List of fields for the form
#   type:       Field type (short name) (eg. 'text', 'memo', 'phone', ...)
#   label:      Field label shown to the user
#   name:       Name used with the data internally. This is especially
#               useful for page and email templates, where %{ ticket.<name> }
#               will be used to retrieve the data from the field.
#   hint:       Help text shown with the field
#   flags:      Bit mask for settings & options
#     # From class DynamicFormField
#     const FLAG_MASK_CHANGE      = 0x0010;     # Type cannot change
#     const FLAG_MASK_DELETE      = 0x0020;     # Cannot be deleted
#     const FLAG_MASK_EDIT        = 0x0040;     # Data cannot be edited
#     const FLAG_MASK_DISABLE     = 0x0080;     # Field cannot be disabled
#     const FLAG_MASK_REQUIRE     = 0x10000;    # Requirement cannot be changed
#     const FLAG_MASK_VIEW        = 0x20000;    # View settings cannot be changed
#     const FLAG_MASK_NAME        = 0x40000;    # Name cannot be changed
#
#   configuration: Field-specific configuration
#     size:     (text) width of the field
#     length:   (text) maximum size of the data in the field
#     cols:     (memo) width of the textarea
#     rows:     (memo) height of the textarea
#
---
- id: 1
  type: U # notrans
  title: Kontaktinformationen
  flags: 0
  fields:
    - type: text # notrans
      name: email # notrans
      label: E-Mail-Adresse
      sort: 1
      flags: 0x777A3
      configuration:
        size: 40
        length: 64
        validator: email # notrans
    - type: text # notrans
      name: name # notrans
      label: Vollständiger Name
      sort: 2
      flags: 0x777A3
      configuration:
        size: 40
        length: 64
    - type: phone # notrans
      name: phone # notrans
      label: Telefonnummer
      sort: 3
      flags: 0x3301
    - type: memo # notrans
      name: notes
      label: Interne Notizen
      sort: 4
      flags: 0x3001
      configuration:
        rows: 4
        cols: 40
- id: 2
  type: T # notrans
  title: Ticket Details
  instructions: Bitte beschreiben Sie Ihr Anliegen
  notes: |
      Dieses Formular wird jedem Ticket unabhängig der Herkunft angehängt. Sie
      können beliebige Felder zu diesem Formular hinzufügen, die später in
      allen Tickets verfügbar sind und über die erweiterte Suche durchsucht und gefiltert werden können.
  flags: 0
  fields:
    - id: 20
      type: text # notrans
      name: subject # notrans
      label: Zusammenfassung der Anfrage
      sort: 1
      flags: 0x77721
      configuration:
        size: 40
        length: 50
    - id: 21
      type: thread # notrans
      name: message # notrans
      label: Details der Anfrage
      hint: Details warum das Ticket eröffnet wird.
      sort: 2
      flags: 0x75523
    - id: 22
      type: priority # notrans
      name: priority # notrans
      label: Prioritätsstufe
      flags: 0x430B1
      sort: 3
- type: C # notrans
  title: Betreiberinformationen
  instructions: In den E-Mail-Vorlagen verfügbare Details
  flags: 0
  fields:
    - type: text # notrans
      name: name # notrans
      label: Name des Betreibers
      sort: 1
      flags: 0x471A1
      configuration:
        size: 40
        length: 64
    - type: text # notrans
      name: website # notrans
      label: Webseite
      sort: 2
      flags: 0x3101
      configuration:
        size: 40
        length: 64
    - type: phone # notrans
      name: phone # notrans
      label: Telefonnummer
      sort: 3
      flags: 0x3101
      configuration:
        ext: false
    - type: memo # notrans
      name: address
      label: Adresse
      sort: 4
      flags: 0x3101
      configuration:
        rows: 2
        cols: 40
        html: false
        length: 100
- type: O # notrans
  title: Informationen zur Kundengruppe
  instructions: Details zur Kundengruppe des Kunden
  flags: 0
  fields:
    - type: text # notrans
      name: name # notrans
      label: Name
      sort: 1
      flags: 0x777A3
      configuration:
        size: 40
        length: 64
    - type: memo
      name: address
      label: Adresse
      sort: 2
      flags: 0x3301
      configuration:
        rows: 2
        cols: 40
        length: 100
        html: false
    - type: phone
      name: phone
      label: Telefonnummer
      sort: 3
      flags: 0x3301
    - type: text
      name: website
      label: Webseite
      sort: 4
      flags: 0x3301
      configuration:
        size: 40
        length: 0
    - type: memo # notrans
      name: notes
      label: Interne Notizen
      sort: 5
      flags: 0x3001
      configuration:
        rows: 4
        cols: 40
- type: A # notrans
  title: Details der Aufgabe
  instructions: Bitte Beschreiben Sie Ihr Anliegen
  notes: |
      Dieses Formular wird verwendet, um Aufgaben zu erstellen.
  flags: 0
  fields:
    - type: text # notrans
      name: title # notrans
      flags: 0x470A1
      sort: 1
      label: Titel
      configuration:
        size: 40
        length: 50
    - type: thread # notrans
      name: description # notrans
      flags: 0x450F3
      sort: 2
      label: Beschreibung
      hint: Details, warum die Aufgabe ertellt wird.