516 lines
18 KiB
PHP
516 lines
18 KiB
PHP
<?php
|
||
$tasks = Task::objects();
|
||
$date_header = $date_col = false;
|
||
|
||
// Make sure the cdata materialized view is available
|
||
TaskForm::ensureDynamicDataView();
|
||
|
||
// Figure out REFRESH url — which might not be accurate after posting a
|
||
// response
|
||
list($path,) = explode('?', $_SERVER['REQUEST_URI'], 2);
|
||
$args = array();
|
||
parse_str($_SERVER['QUERY_STRING'], $args);
|
||
|
||
// Remove commands from query
|
||
unset($args['id']);
|
||
unset($args['a']);
|
||
|
||
$refresh_url = $path . '?' . http_build_query($args);
|
||
|
||
$sort_options = array(
|
||
'updated' => __('Most Recently Updated'),
|
||
'created' => __('Most Recently Created'),
|
||
'due' => __('Due Date'),
|
||
'number' => __('Task Number'),
|
||
'closed' => __('Most Recently Closed'),
|
||
'hot' => __('Longest Thread'),
|
||
'relevance' => __('Relevance'),
|
||
);
|
||
|
||
// Queues columns
|
||
|
||
$queue_columns = array(
|
||
'number' => array(
|
||
'width' => '8%',
|
||
'heading' => __('Number'),
|
||
),
|
||
'ticket' => array(
|
||
'width' => '16%',
|
||
'heading' => __('Ticket'),
|
||
'sort_col' => 'ticket__number',
|
||
),
|
||
'date' => array(
|
||
'width' => '20%',
|
||
'heading' => __('Date Created'),
|
||
'sort_col' => 'created',
|
||
),
|
||
'title' => array(
|
||
'width' => '38%',
|
||
'heading' => __('Title'),
|
||
'sort_col' => 'cdata__title',
|
||
),
|
||
'dept' => array(
|
||
'width' => '16%',
|
||
'heading' => __('Department'),
|
||
'sort_col' => 'dept__name',
|
||
),
|
||
'assignee' => array(
|
||
'width' => '16%',
|
||
'heading' => __('Agent'),
|
||
),
|
||
);
|
||
|
||
|
||
|
||
// Queue we're viewing
|
||
$queue_key = sprintf('::Q:%s', ObjectModel::OBJECT_TYPE_TASK);
|
||
$queue_name = $_SESSION[$queue_key] ?: '';
|
||
|
||
switch ($queue_name) {
|
||
case 'closed':
|
||
$status='closed';
|
||
$results_type=__('Completed Tasks');
|
||
$showassigned=true; //closed by.
|
||
$queue_sort_options = array('closed', 'updated', 'created', 'number', 'hot');
|
||
|
||
break;
|
||
case 'overdue':
|
||
$status='open';
|
||
$results_type=__('Overdue Tasks');
|
||
$tasks->filter(array('isoverdue'=>1));
|
||
$queue_sort_options = array('updated', 'created', 'number', 'hot');
|
||
break;
|
||
case 'assigned':
|
||
$status='open';
|
||
$staffId=$thisstaff->getId();
|
||
$results_type=__('My Tasks');
|
||
$tasks->filter(array('staff_id'=>$thisstaff->getId()));
|
||
$queue_sort_options = array('updated', 'created', 'hot', 'number');
|
||
break;
|
||
default:
|
||
case 'search':
|
||
$queue_sort_options = array('closed', 'updated', 'created', 'number', 'hot');
|
||
// Consider basic search
|
||
if ($_REQUEST['query']) {
|
||
$results_type=__('Search Results');
|
||
$tasks = $tasks->filter(Q::any(array(
|
||
'number__startswith' => $_REQUEST['query'],
|
||
'cdata__title__contains' => $_REQUEST['query'],
|
||
)));
|
||
unset($_SESSION[$queue_key]);
|
||
break;
|
||
}
|
||
// Fall-through and show open tickets
|
||
case 'open':
|
||
$status='open';
|
||
$results_type=__('Open Tasks');
|
||
$queue_sort_options = array('created', 'updated', 'due', 'number', 'hot');
|
||
break;
|
||
}
|
||
|
||
// Apply filters
|
||
$filters = array();
|
||
if ($status) {
|
||
$SQ = new Q(array('flags__hasbit' => TaskModel::ISOPEN));
|
||
if (!strcasecmp($status, 'closed'))
|
||
$SQ->negate();
|
||
|
||
$filters[] = $SQ;
|
||
}
|
||
|
||
if ($filters)
|
||
$tasks->filter($filters);
|
||
|
||
// Impose visibility constraints
|
||
// ------------------------------------------------------------
|
||
// -- Open and assigned to me
|
||
$visibility = Q::any(
|
||
new Q(array('flags__hasbit' => TaskModel::ISOPEN, 'staff_id' => $thisstaff->getId()))
|
||
);
|
||
// -- Task for tickets assigned to me
|
||
$visibility->add(new Q( array(
|
||
'ticket__staff_id' => $thisstaff->getId(),
|
||
'ticket__status__state' => 'open'))
|
||
);
|
||
// -- Routed to a department of mine
|
||
if (!$thisstaff->showAssignedOnly() && ($depts=$thisstaff->getDepts()))
|
||
$visibility->add(new Q(array('dept_id__in' => $depts)));
|
||
// -- Open and assigned to a team of mine
|
||
if (($teams = $thisstaff->getTeams()) && count(array_filter($teams)))
|
||
$visibility->add(new Q(array(
|
||
'team_id__in' => array_filter($teams),
|
||
'flags__hasbit' => TaskModel::ISOPEN
|
||
)));
|
||
$tasks->filter(new Q($visibility));
|
||
|
||
// Add in annotations
|
||
$tasks->annotate(array(
|
||
'collab_count' => SqlAggregate::COUNT('thread__collaborators', true),
|
||
'attachment_count' => SqlAggregate::COUNT(SqlCase::N()
|
||
->when(new SqlField('thread__entries__attachments__inline'), null)
|
||
->otherwise(new SqlField('thread__entries__attachments')),
|
||
true
|
||
),
|
||
'thread_count' => SqlAggregate::COUNT(SqlCase::N()
|
||
->when(
|
||
new Q(array('thread__entries__flags__hasbit'=>ThreadEntry::FLAG_HIDDEN)),
|
||
null)
|
||
->otherwise(new SqlField('thread__entries__id')),
|
||
true
|
||
),
|
||
));
|
||
|
||
$tasks->values('id', 'number', 'created', 'staff_id', 'team_id',
|
||
'staff__firstname', 'staff__lastname', 'team__name',
|
||
'dept__name', 'cdata__title', 'flags', 'ticket__number', 'ticket__ticket_id');
|
||
// Apply requested quick filter
|
||
|
||
$queue_sort_key = sprintf(':Q%s:%s:sort', ObjectModel::OBJECT_TYPE_TASK, $queue_name);
|
||
|
||
if (isset($_GET['sort'])) {
|
||
$_SESSION[$queue_sort_key] = array($_GET['sort'], $_GET['dir']);
|
||
}
|
||
elseif (!isset($_SESSION[$queue_sort_key])) {
|
||
$_SESSION[$queue_sort_key] = array($queue_sort_options[0], 0);
|
||
}
|
||
|
||
list($sort_cols, $sort_dir) = $_SESSION[$queue_sort_key];
|
||
$orm_dir = $sort_dir ? QuerySet::ASC : QuerySet::DESC;
|
||
$orm_dir_r = $sort_dir ? QuerySet::DESC : QuerySet::ASC;
|
||
|
||
switch ($sort_cols) {
|
||
case 'number':
|
||
$queue_columns['number']['sort_dir'] = $sort_dir;
|
||
$tasks->extra(array(
|
||
'order_by'=>array(
|
||
array(SqlExpression::times(new SqlField('number'), 1), $orm_dir)
|
||
)
|
||
));
|
||
break;
|
||
case 'due':
|
||
$queue_columns['date']['heading'] = __('Due Date');
|
||
$queue_columns['date']['sort'] = 'due';
|
||
$queue_columns['date']['sort_col'] = $date_col = 'duedate';
|
||
$tasks->values('duedate');
|
||
$tasks->order_by(SqlFunction::COALESCE(new SqlField('duedate'), 'zzz'), $orm_dir_r);
|
||
break;
|
||
case 'closed':
|
||
$queue_columns['date']['heading'] = __('Date Closed');
|
||
$queue_columns['date']['sort'] = $sort_cols;
|
||
$queue_columns['date']['sort_col'] = $date_col = 'closed';
|
||
$queue_columns['date']['sort_dir'] = $sort_dir;
|
||
$tasks->values('closed');
|
||
$tasks->order_by($sort_dir ? 'closed' : '-closed');
|
||
break;
|
||
case 'updated':
|
||
$queue_columns['date']['heading'] = __('Last Updated');
|
||
$queue_columns['date']['sort'] = $sort_cols;
|
||
$queue_columns['date']['sort_col'] = $date_col = 'updated';
|
||
$tasks->values('updated');
|
||
$tasks->order_by($sort_dir ? 'updated' : '-updated');
|
||
break;
|
||
case 'hot':
|
||
$tasks->order_by('-thread_count');
|
||
$tasks->annotate(array(
|
||
'thread_count' => SqlAggregate::COUNT('thread__entries'),
|
||
));
|
||
break;
|
||
case 'assignee':
|
||
$tasks->order_by('staff__lastname', $orm_dir);
|
||
$tasks->order_by('staff__firstname', $orm_dir);
|
||
$tasks->order_by('team__name', $orm_dir);
|
||
$queue_columns['assignee']['sort_dir'] = $sort_dir;
|
||
break;
|
||
default:
|
||
if ($sort_cols && isset($queue_columns[$sort_cols])) {
|
||
$queue_columns[$sort_cols]['sort_dir'] = $sort_dir;
|
||
if (isset($queue_columns[$sort_cols]['sort_col']))
|
||
$sort_cols = $queue_columns[$sort_cols]['sort_col'];
|
||
$tasks->order_by($sort_cols, $orm_dir);
|
||
break;
|
||
}
|
||
case 'created':
|
||
$queue_columns['date']['heading'] = __('Date Created');
|
||
$queue_columns['date']['sort'] = 'created';
|
||
$queue_columns['date']['sort_col'] = $date_col = 'created';
|
||
$tasks->order_by($sort_dir ? 'created' : '-created');
|
||
break;
|
||
}
|
||
|
||
if (in_array($sort_cols, array('created', 'due', 'updated')))
|
||
$queue_columns['date']['sort_dir'] = $sort_dir;
|
||
|
||
// Apply requested pagination
|
||
$page=($_GET['p'] && is_numeric($_GET['p']))?$_GET['p']:1;
|
||
$count = $tasks->count();
|
||
$pageNav=new Pagenate($count, $page, PAGE_LIMIT);
|
||
$pageNav->setURL('tasks.php', $args);
|
||
$tasks = $pageNav->paginate($tasks);
|
||
|
||
TaskForm::ensureDynamicDataView();
|
||
|
||
// Save the query to the session for exporting
|
||
$_SESSION[':Q:tasks'] = $tasks;
|
||
|
||
// Mass actions
|
||
$actions = array();
|
||
|
||
if ($thisstaff->hasPerm(Task::PERM_ASSIGN, false)) {
|
||
$actions += array(
|
||
'assign' => array(
|
||
'icon' => 'icon-user',
|
||
'action' => __('Assign Tasks')
|
||
));
|
||
}
|
||
|
||
if ($thisstaff->hasPerm(Task::PERM_TRANSFER, false)) {
|
||
$actions += array(
|
||
'transfer' => array(
|
||
'icon' => 'icon-share',
|
||
'action' => __('Transfer Tasks')
|
||
));
|
||
}
|
||
|
||
if ($thisstaff->hasPerm(Task::PERM_DELETE, false)) {
|
||
$actions += array(
|
||
'delete' => array(
|
||
'icon' => 'icon-trash',
|
||
'action' => __('Delete Tasks')
|
||
));
|
||
}
|
||
|
||
|
||
?>
|
||
<!-- SEARCH FORM START -->
|
||
<div id='basic_search'>
|
||
<div class="pull-right" style="height:25px">
|
||
<span class="valign-helper"></span>
|
||
<?php
|
||
require STAFFINC_DIR.'templates/tasks-queue-sort.tmpl.php';
|
||
?>
|
||
</div>
|
||
<form action="tasks.php" method="get" onsubmit="javascript:
|
||
$.pjax({
|
||
url:$(this).attr('action') + '?' + $(this).serialize(),
|
||
container:'#pjax-container',
|
||
timeout: 2000
|
||
});
|
||
return false;">
|
||
<input type="hidden" name="a" value="search">
|
||
<input type="hidden" name="search-type" value=""/>
|
||
<div class="attached input">
|
||
<input type="text" class="basic-search" data-url="ajax.php/tasks/lookup" name="query"
|
||
autofocus size="30" value="<?php echo Format::htmlchars($_REQUEST['query'], true); ?>"
|
||
autocomplete="off" autocorrect="off" autocapitalize="off">
|
||
<button type="submit" class="attached button"><i class="icon-search"></i>
|
||
</button>
|
||
</div>
|
||
</form>
|
||
|
||
</div>
|
||
<!-- SEARCH FORM END -->
|
||
<div class="clear"></div>
|
||
<div style="margin-bottom:20px; padding-top:5px;">
|
||
<div class="sticky bar opaque">
|
||
<div class="content">
|
||
<div class="pull-left flush-left">
|
||
<h2><a href="<?php echo $refresh_url; ?>"
|
||
title="<?php echo __('Refresh'); ?>"><i class="icon-refresh"></i> <?php echo
|
||
$results_type.$showing; ?></a></h2>
|
||
</div>
|
||
<div class="pull-right flush-right">
|
||
<?php
|
||
if ($count)
|
||
echo Task::getAgentActions($thisstaff, array('status' => $status));
|
||
?>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
<div class="clear"></div>
|
||
<form action="tasks.php" method="POST" name='tasks' id="tasks">
|
||
<?php csrf_token(); ?>
|
||
<input type="hidden" name="a" value="mass_process" >
|
||
<input type="hidden" name="do" id="action" value="" >
|
||
<input type="hidden" name="status" value="<?php echo
|
||
Format::htmlchars($_REQUEST['status'], true); ?>" >
|
||
<table class="list" border="0" cellspacing="1" cellpadding="2" width="940">
|
||
<thead>
|
||
<tr>
|
||
<?php if ($thisstaff->canManageTickets()) { ?>
|
||
<th width="4%"> </th>
|
||
<?php } ?>
|
||
|
||
<?php
|
||
// Query string
|
||
unset($args['sort'], $args['dir'], $args['_pjax']);
|
||
$qstr = Http::build_query($args);
|
||
// Show headers
|
||
foreach ($queue_columns as $k => $column) {
|
||
echo sprintf( '<th width="%s"><a href="?sort=%s&dir=%s&%s"
|
||
class="%s">%s</a></th>',
|
||
$column['width'],
|
||
$column['sort'] ?: $k,
|
||
$column['sort_dir'] ? 0 : 1,
|
||
$qstr,
|
||
isset($column['sort_dir'])
|
||
? ($column['sort_dir'] ? 'asc': 'desc') : '',
|
||
$column['heading']);
|
||
}
|
||
?>
|
||
</tr>
|
||
</thead>
|
||
<tbody>
|
||
<?php
|
||
// Setup Subject field for display
|
||
$total=0;
|
||
$title_field = TaskForm::getInstance()->getField('title');
|
||
$ids=($errors && $_POST['tids'] && is_array($_POST['tids']))?$_POST['tids']:null;
|
||
foreach ($tasks as $T) {
|
||
$T['isopen'] = ($T['flags'] & TaskModel::ISOPEN != 0); //XXX:
|
||
$total += 1;
|
||
$tag=$T['staff_id']?'assigned':'openticket';
|
||
$flag=null;
|
||
if($T['lock__staff_id'] && $T['lock__staff_id'] != $thisstaff->getId())
|
||
$flag='locked';
|
||
elseif($T['isoverdue'])
|
||
$flag='overdue';
|
||
|
||
$assignee = '';
|
||
$dept = Dept::getLocalById($T['dept_id'], 'name', $T['dept__name']);
|
||
$assinee ='';
|
||
if ($T['staff_id']) {
|
||
$staff = new AgentsName($T['staff__firstname'].' '.$T['staff__lastname']);
|
||
$assignee = sprintf('<span class="Icon staffAssigned">%s</span>',
|
||
Format::truncate((string) $staff, 40));
|
||
} elseif($T['team_id']) {
|
||
$assignee = sprintf('<span class="Icon teamAssigned">%s</span>',
|
||
Format::truncate(Team::getLocalById($T['team_id'], 'name', $T['team__name']),40));
|
||
}
|
||
|
||
$threadcount=$T['thread_count'];
|
||
$number = $T['number'];
|
||
if ($T['isopen'])
|
||
$number = sprintf('<b>%s</b>', $number);
|
||
|
||
$title = Format::truncate($title_field->display($title_field->to_php($T['cdata__title'])), 40);
|
||
?>
|
||
<tr id="<?php echo $T['id']; ?>">
|
||
<?php
|
||
if ($thisstaff->canManageTickets()) {
|
||
$sel = false;
|
||
if ($ids && in_array($T['id'], $ids))
|
||
$sel = true;
|
||
?>
|
||
<td align="center" class="nohover">
|
||
<input class="ckb" type="checkbox" name="tids[]"
|
||
value="<?php echo $T['id']; ?>" <?php echo $sel?'checked="checked"':''; ?>>
|
||
</td>
|
||
<?php } ?>
|
||
<td nowrap>
|
||
<a class="preview"
|
||
href="tasks.php?id=<?php echo $T['id']; ?>"
|
||
data-preview="#tasks/<?php echo $T['id']; ?>/preview"
|
||
><?php echo $number; ?></a></td>
|
||
<td nowrap>
|
||
<a class="preview"
|
||
href="tickets.php?id=<?php echo $T['ticket__ticket_id']; ?>"
|
||
data-preview="#tickets/<?php echo $T['ticket__ticket_id']; ?>/preview"
|
||
><?php echo $T['ticket__number']; ?></a></td>
|
||
<td align="center" nowrap><?php echo
|
||
Format::datetime($T[$date_col ?: 'created']); ?></td>
|
||
<td><a <?php if ($flag) { ?> class="Icon <?php echo $flag; ?>Ticket" title="<?php echo ucfirst($flag); ?> Ticket" <?php } ?>
|
||
href="tasks.php?id=<?php echo $T['id']; ?>"><?php
|
||
echo $title; ?></a>
|
||
<?php
|
||
if ($threadcount>1)
|
||
echo "<small>($threadcount)</small> ".'<i
|
||
class="icon-fixed-width icon-comments-alt"></i> ';
|
||
if ($T['collab_count'])
|
||
echo '<i class="icon-fixed-width icon-group faded"></i> ';
|
||
if ($T['attachment_count'])
|
||
echo '<i class="icon-fixed-width icon-paperclip"></i> ';
|
||
?>
|
||
</td>
|
||
<td nowrap> <?php echo Format::truncate($dept, 40); ?></td>
|
||
<td nowrap> <?php echo $assignee; ?></td>
|
||
</tr>
|
||
<?php
|
||
} //end of foreach
|
||
if (!$total)
|
||
$ferror=__('There are no tasks matching your criteria.');
|
||
?>
|
||
</tbody>
|
||
<tfoot>
|
||
<tr>
|
||
<td colspan="7">
|
||
<?php if($total && $thisstaff->canManageTickets()){ ?>
|
||
<?php echo __('Select');?>:
|
||
<a id="selectAll" href="#ckb"><?php echo __('All');?></a>
|
||
<a id="selectNone" href="#ckb"><?php echo __('None');?></a>
|
||
<a id="selectToggle" href="#ckb"><?php echo __('Toggle');?></a>
|
||
<?php }else{
|
||
echo '<i>';
|
||
echo $ferror?Format::htmlchars($ferror):__('Query returned 0 results.');
|
||
echo '</i>';
|
||
} ?>
|
||
</td>
|
||
</tr>
|
||
</tfoot>
|
||
</table>
|
||
<?php
|
||
if ($total>0) { //if we actually had any tasks returned.
|
||
echo '<div> '.__('Page').':'.$pageNav->getPageLinks().' ';
|
||
echo sprintf('<a class="export-csv no-pjax" href="?%s">%s</a>',
|
||
Http::build_query(array(
|
||
'a' => 'export', 'h' => $hash,
|
||
'status' => $_REQUEST['status'])),
|
||
__('Export'));
|
||
echo ' <i class="help-tip icon-question-sign" href="#export"></i></div>';
|
||
} ?>
|
||
</form>
|
||
</div>
|
||
|
||
<div style="display:none;" class="dialog" id="confirm-action">
|
||
<h3><?php echo __('Please Confirm');?></h3>
|
||
<a class="close" href=""><i class="icon-remove-circle"></i></a>
|
||
<hr/>
|
||
<p class="confirm-action" style="display:none;" id="mark_overdue-confirm">
|
||
<?php echo __('Are you sure want to flag the selected tasks as <font color="red"><b>overdue</b></font>?');?>
|
||
</p>
|
||
<div><?php echo __('Please confirm to continue.');?></div>
|
||
<hr style="margin-top:1em"/>
|
||
<p class="full-width">
|
||
<span class="buttons pull-left">
|
||
<input type="button" value="<?php echo __('No, Cancel');?>" class="close">
|
||
</span>
|
||
<span class="buttons pull-right">
|
||
<input type="button" value="<?php echo __('Yes, Do it!');?>" class="confirm">
|
||
</span>
|
||
</p>
|
||
<div class="clear"></div>
|
||
</div>
|
||
<script type="text/javascript">
|
||
$(function() {
|
||
|
||
$(document).off('.new-task');
|
||
$(document).on('click.new-task', 'a.new-task', function(e) {
|
||
e.preventDefault();
|
||
var url = 'ajax.php/'
|
||
+$(this).attr('href').substr(1)
|
||
+'?_uid='+new Date().getTime();
|
||
var $options = $(this).data('dialogConfig');
|
||
$.dialog(url, [201], function (xhr) {
|
||
var tid = parseInt(xhr.responseText);
|
||
if (tid) {
|
||
window.location.href = 'tasks.php?id='+tid;
|
||
} else {
|
||
$.pjax.reload('#pjax-container');
|
||
}
|
||
}, $options);
|
||
|
||
return false;
|
||
});
|
||
|
||
$('[data-toggle=tooltip]').tooltip();
|
||
});
|
||
</script>
|