73 lines
3.7 KiB
PHP
73 lines
3.7 KiB
PHP
<form id="merge" class="hidden tab_content spellcheck exclusive"
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data-lock-object-id="ticket/<?php echo $ticket->getId(); ?>"
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data-lock-id="<?php echo $mylock ? $mylock->getId() : ''; ?>"
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action="tickets.php?id=<?php
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echo $ticket->getId(); ?>#mergeTicket" name="merge" method="post" enctype="multipart/form-data">
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<?php csrf_token(); ?>
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<input type="hidden" name="id" value="<?php echo $ticket->getId(); ?>">
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<input type="hidden" name="msgId" value="<?php echo $msgId; ?>">
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<input type="hidden" name="a" value="mergeticket">
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<input type="hidden" name="lockCode" value="<?php echo $mylock ? $mylock->getCode() : ''; ?>">
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<table style="width:100%" border="0" cellspacing="0" cellpadding="3">
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<?php
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if ($errors['reply']) {?>
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<tr><td width="120"> </td><td class="error"><?php echo $errors['reply']; ?> </td></tr>
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<?php
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}?>
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<tbody id="body_thrd">
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<tr>
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<td width="120">
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</td>
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<td> <br /> <br />
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<?php echo __('Select another ticket from this user to merge this tickets.').'<br>'; ?>
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<?php echo __('All entries will be added to selected ticket.').'<br>'; ?>
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<?php echo __('The following conditions must be fulfilled:'); ?>
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<ul>
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<li><?php echo __('You can edit both tickets'); ?></li>
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<li><?php echo __('Both tickets are open'); ?></li>
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<li><?php echo __('Both tickets are not locked by another agent'); ?></li>
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</ul>
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<br />
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</td>
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</tr>
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<tr>
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<td width="120" style="vertical-align:top">
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<label><strong><?php echo __('ticket'); ?>:</strong></label>
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</td>
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<td>
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<select id="keepTicket" name="keepTicket" onFocus="merge.manKeepTicket.value='';">
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<option value="">— <?php echo __('select another Ticket from this user'); ?> — </option>
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<?php
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#$user->getId();
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if($user) {
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$userTickets = TicketModel::objects();
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$filter = $userTickets->copy()
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->values_flat('ticket_id')
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->filter(array('user_id' => $user->getId(), 'status__state' => 'open'));
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$userTickets->filter(array('ticket_id__in' => $filter));
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$userTickets->values('ticket_id', 'number', 'cdata__subject');
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TicketForm::ensureDynamicDataView();
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// Fetch the results
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foreach($userTickets as $T){
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if($T['ticket_id'] != $ticket->getId())
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echo '<option value="'.$T['ticket_id'].'">#'.$T['number'].': '.$T['cdata__subject'].'</option>';
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}
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} ?>
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</select><span class='error'> *</span>
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<?php echo __('or select by ticket number'); ?>
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#<input type="text" name="manKeepTicket" id="manKeepTicket" value=""
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onKeyUp="if (/\D/g.test(this.value)) this.value = this.value.replace(/\D/g,'')"
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onFocus="merge.keepTicket.value='';"
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/>
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<br /> <br />
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</td>
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</tr>
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</tbody>
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</table>
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<p style="text-align:center;">
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<input class="save pending" type="submit" value="<?php echo __('Merge Tickets') ;?>">
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<input class="" type="reset" value="<?php echo __('Reset');?>">
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</p>
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</form>
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