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171
help_FR/scp/faq.php
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help_FR/scp/faq.php
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<?php
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/*********************************************************************
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faq.php
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FAQs.
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Peter Rotich <peter@osticket.com>
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Copyright (c) 2006-2013 osTicket
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http://www.osticket.com
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Released under the GNU General Public License WITHOUT ANY WARRANTY.
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See LICENSE.TXT for details.
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vim: expandtab sw=4 ts=4 sts=4:
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**********************************************************************/
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require('staff.inc.php');
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require_once(INCLUDE_DIR.'class.faq.php');
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$faq=$category=null;
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if($_REQUEST['id'] && !($faq=FAQ::lookup($_REQUEST['id'])))
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$errors['err']=sprintf(__('%s: Unknown or invalid'), __('FAQ article'));
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if($_REQUEST['cid'] && !$faq && !($category=Category::lookup($_REQUEST['cid'])))
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$errors['err']=sprintf(__('%s: Unknown or invalid'), __('FAQ category'));
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$form_fields = array(
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// Attachments for all languages — that is, attachments not specific to
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// a particular language
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'attachments' => new FileUploadField(array('id'=>'attach',
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'configuration'=>array('extensions'=>false,
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'size'=>$cfg->getMaxFileSize())
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)),
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);
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// Build attachment lists for language-specific attachment fields
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if ($langs = $cfg->getSecondaryLanguages()) {
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// Primary-language specific files
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$langs[] = $cfg->getPrimaryLanguage();
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// Secondary-language specific files
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foreach ($langs as $l) {
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$form_fields['attachments.'.$l] = new FileUploadField(array(
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'id'=>'attach','name'=>'attach:'.$l,
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'configuration'=>array('extensions'=>false,
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'size'=>$cfg->getMaxFileSize())
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));
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}
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}
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$faq_form = new SimpleForm($form_fields, $_POST);
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// Set fields' attachments so exsting files stay put
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if ($faq
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&& $faq->getAttachments()->window(array('inline' => false))
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&& ($common_attachments = $faq_form->getField('attachments'))) {
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// Common attachments
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$common_attachments->setAttachments($faq->getAttachments()->window(array('inline' => false)));
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}
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if ($langs && $faq) {
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// Multi-lingual system
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foreach ($langs as $lang) {
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$attachments = $faq_form->getField('attachments.'.$lang);
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$attachments->setAttachments($faq->getAttachments($lang)->window(array('inline' => false)));
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}
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}
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if ($_POST) {
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$errors=array();
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// General attachments
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$_POST['files'] = $faq_form->getField('attachments')->getClean();
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// Language-specific attachments
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if ($langs) {
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$langs[] = $cfg->getPrimaryLanguage();
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foreach ($langs as $lang) {
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$_POST['files_'.$lang] = $faq_form->getField('attachments.'.$lang)->getClean();
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}
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}
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switch(strtolower($_POST['do'])) {
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case 'create':
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case 'add':
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$faq = FAQ::create();
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if($faq->update($_POST,$errors)) {
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$msg=sprintf(__('Successfully added %s.'), Format::htmlchars($faq->getQuestion()));
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$type = array('type' => 'created');
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Signal::send('object.created', $faq, $type);
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// Delete draft for this new faq
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Draft::deleteForNamespace('faq', $thisstaff->getId());
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} elseif(!$errors['err'])
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$errors['err']=sprintf('%s %s',
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sprintf(__('Unable to add %s.'), __('this FAQ article')),
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__('Correct any errors below and try again.'));
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break;
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case 'update':
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case 'edit':
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if(!$faq)
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$errors['err'] = sprintf(__('%s: Invalid or unknown'), __('FAQ article'));
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elseif($faq->update($_POST,$errors)) {
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$msg=sprintf(__('Successfully updated %s.'), __('this FAQ article'));
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$_REQUEST['a']=null; //Go back to view
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// Delete pending draft updates for this faq (for ALL users)
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Draft::deleteForNamespace('faq.'.$faq->getId());
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} elseif(!$errors['err'])
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$errors['err'] = sprintf('%s %s',
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sprintf(__('Unable to update %s.'), __('this FAQ article')),
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__('Correct any errors below and try again.'));
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$type = array('type' => 'edited');
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Signal::send('object.edited', $faq, $type);
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break;
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case 'manage-faq':
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if(!$faq) {
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$errors['err']=sprintf(__('%s: Unknown or invalid'), __('FAQ article'));
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} else {
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switch(strtolower($_POST['a'])) {
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case 'edit':
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$_GET['a']='edit';
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break;
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case 'publish';
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if($faq->publish())
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$msg=sprintf(__('Successfully published %s'), __('this FAQ article'));
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else
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$errors['err']=sprintf(__('Unable to publish %s. Try editing it.'),
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__('this FAQ article'));
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break;
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case 'unpublish';
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if($faq->unpublish())
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$msg=sprintf(__('Successfully unpublished %s'), __('this FAQ article'));
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else
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$errors['err']=sprintf(__('Unable to unpublish %s. Try editing it.'), __('this FAQ article'));
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break;
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case 'delete':
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$category = $faq->getCategory();
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if($faq->delete()) {
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$msg=sprintf(__('Successfully deleted %s.'), Format::htmlchars($faq->getQuestion()));
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$faq=null;
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} else {
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$errors['err']=sprintf(__('Unable to delete %s.'), __('this FAQ article'));
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}
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break;
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default:
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$errors['err']=__('Invalid action');
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}
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}
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break;
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default:
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$errors['err']=__('Unknown action');
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}
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}
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$inc='faq-categories.inc.php'; //FAQs landing page.
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if($faq && $faq->getId()) {
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$inc='faq-view.inc.php';
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if ($_REQUEST['a']=='edit'
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&& $thisstaff->hasPerm(FAQ::PERM_MANAGE))
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$inc='faq.inc.php';
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elseif ($_REQUEST['a'] == 'print')
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return $faq->printPdf();
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}elseif($_REQUEST['a']=='add'
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&& $thisstaff->hasPerm(FAQ::PERM_MANAGE)) {
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$inc='faq.inc.php';
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} elseif($category && $_REQUEST['a']!='search') {
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$inc='faq-category.inc.php';
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}
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$tip_namespace = 'knowledgebase.faq';
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$nav->setTabActive('kbase');
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$ost->addExtraHeader('<meta name="tip-namespace" content="' . $tip_namespace . '" />',
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"$('#content').data('tipNamespace', '".$tip_namespace."');");
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require_once(STAFFINC_DIR.'header.inc.php');
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require_once(STAFFINC_DIR.$inc);
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print $faq_form->getMedia();
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require_once(STAFFINC_DIR.'footer.inc.php');
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?>
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