init

2026-01-05 08:46:20 +01:00 · 2026-01-05 08:46:20 +01:00 · db400e4a38
commit db400e4a38
2750 changed files with 440400 additions and 0 deletions
--- a/help_FR/scp/queues.php
+++ b/help_FR/scp/queues.php
@ -0,0 +1,119 @@
+<?php
+/*********************************************************************
+    queues.php
+
+    Handles management of custom queues
+
+    Jared Hancock <jared@osticket.com>
+    Peter Rotich <peter@osticket.com>
+    Copyright (c)  2006-2015 osTicket
+    http://www.osticket.com
+
+    Released under the GNU General Public License WITHOUT ANY WARRANTY.
+    See LICENSE.TXT for details.
+
+    vim: expandtab sw=4 ts=4 sts=4:
+**********************************************************************/
+
+require('admin.inc.php');
+
+$nav->setTabActive('settings', 'settings.php?t='.urlencode($_GET['t']));
+$errors = array();
+
+if ($_REQUEST['id'] && is_numeric($_REQUEST['id'])) {
+    $queue = CustomQueue::lookup($_REQUEST['id']);
+}
+
+if ($_POST) {
+    switch (strtolower($_POST['do'])) {
+    case 'update':
+        if (!$queue) {
+            $errors['err'] = '';
+            break;
+        }
+        if ($queue->update($_POST, $errors) && $queue->save()) {
+            $msg = sprintf(__('Successfully updated %s'), Format::htmlchars($_POST['queue-name']));
+        }
+        elseif (!$errors['err']) {
+            $errors['err']=sprintf(__('Unable to update %s. Correct error(s) below and try again.'),
+                __('this queue'));
+        }
+        break;
+
+    case 'create':
+        $queue = CustomQueue::create(array(
+            'staff_id' => 0,
+            'title' => Format::htmlchars($_POST['queue-name']),
+            'root' => 'T'
+        ));
+
+        if ($queue->update($_POST, $errors) && $queue->save(true)) {
+            $msg = sprintf(__('Successfully added %s'),
+                    Format::htmlchars($queue->getName()));
+        }
+        elseif (!$errors['err']) {
+            $errors['err']=sprintf(__('Unable to add %s. Correct error(s) below and try again.'),
+                __('this queue'));
+        }
+        break;
+
+    case 'mass_process':
+        $updated = 0;
+        foreach (CustomQueue::objects()
+            ->filter(['id__in' => $_POST['ids']]) as $queue
+        ) {
+            switch ($_POST['a']) {
+            case 'enable':
+                $queue->enable();
+                if ($queue->save()) $updated++;
+                break;
+            case 'disable':
+                $queue->disable();
+                if ($queue->save()) $updated++;
+                break;
+            case 'delete':
+                if ($queue->getId() == $cfg->getDefaultTicketQueueId())
+                    $err = __('This queue is the default queue. Unable to delete. ');
+                elseif ($queue->delete()) $updated++;
+            }
+        }
+        if (!$updated) {
+            Messages::error($err ?: __(
+                'Unable to manage any of the selected queues'));
+        }
+        elseif ($_POST['count'] && $updated != $_POST['count']) {
+            Messages::warning(__(
+                'Not all selected items were updated'));
+        }
+        elseif ($updated) {
+            Messages::success(__(
+                'Successfully managed selected queues'));
+        }
+
+        // TODO: Consider redirecting based on the queue root
+        Http::redirect('settings.php?t=tickets#queues');
+    }
+}
+elseif (isset($_GET['a'])
+    && isset($queue) && $queue instanceof CustomQueue
+) {
+    switch (strtolower($_GET['a'])) {
+    case 'clone':
+        $queue = $queue->copy();
+        // Require a new name for the queue
+        unset($queue->title);
+        break;
+    case 'sub':
+        $q = new CustomQueue([
+            'parent' => $queue,
+            'flags' => CustomQueue::FLAG_QUEUE
+                     | CustomQueue::FLAG_INHERIT_EVERYTHING,
+        ]);
+        $queue = $q;
+        break;
+    }
+}
+
+require_once(STAFFINC_DIR.'header.inc.php');
+include_once(STAFFINC_DIR."queue.inc.php");
+include_once(STAFFINC_DIR.'footer.inc.php');