205 lines
5.5 KiB
YAML
205 lines
5.5 KiB
YAML
#
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# Default (dynamic) form configuration. This data is used as the initial,
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# minimal data for dynamic forms that ships with the system.
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#
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# Fields:
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# id: Used only if associated with a help topic
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# title: Bold section title of the form
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# instructions: Title deck, detailed instructions on entering form data
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# notes: Notes for the form, shown under the fields
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# flags:
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# 0x0001 If the form can be removed from the system
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# fields: List of fields for the form
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# type: Field type (short name) (eg. 'text', 'memo', 'phone', ...)
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# label: Field label shown to the user
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# name: Name used with the data internally. This is especially
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# useful for page and email templates, where %{ ticket.<name> }
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# will be used to retrieve the data from the field.
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# hint: Help text shown with the field
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# flags: Bit mask for settings & options
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# # From class DynamicFormField
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# const FLAG_MASK_CHANGE = 0x0010; # Type cannot change
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# const FLAG_MASK_DELETE = 0x0020; # Cannot be deleted
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# const FLAG_MASK_EDIT = 0x0040; # Data cannot be edited
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# const FLAG_MASK_DISABLE = 0x0080; # Field cannot be disabled
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# const FLAG_MASK_REQUIRE = 0x10000; # Requirement cannot be changed
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# const FLAG_MASK_VIEW = 0x20000; # View settings cannot be changed
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# const FLAG_MASK_NAME = 0x40000; # Name cannot be changed
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#
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# configuration: Field-specific configuration
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# size: (text) width of the field
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# length: (text) maximum size of the data in the field
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# cols: (memo) width of the textarea
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# rows: (memo) height of the textarea
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#
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---
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- id: 1
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type: U # notrans
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title: Kontaktinformationen
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flags: 0
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fields:
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- type: text # notrans
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name: email # notrans
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label: E-Mail-Adresse
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sort: 1
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flags: 0x777A3
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configuration:
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size: 40
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length: 64
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validator: email # notrans
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- type: text # notrans
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name: name # notrans
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label: Vollständiger Name
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sort: 2
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flags: 0x777A3
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configuration:
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size: 40
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length: 64
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- type: phone # notrans
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name: phone # notrans
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label: Telefonnummer
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sort: 3
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flags: 0x3301
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- type: memo # notrans
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name: notes
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label: Interne Notizen
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sort: 4
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flags: 0x3001
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configuration:
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rows: 4
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cols: 40
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- id: 2
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type: T # notrans
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title: Ticket Details
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instructions: Bitte beschreiben Sie Ihr Anliegen
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notes: |
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Dieses Formular wird jedem Ticket unabhängig der Herkunft angehängt. Sie
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können beliebige Felder zu diesem Formular hinzufügen, die später in
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allen Tickets verfügbar sind und über die erweiterte Suche durchsucht und gefiltert werden können.
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flags: 0
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fields:
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- id: 20
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type: text # notrans
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name: subject # notrans
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label: Zusammenfassung der Anfrage
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sort: 1
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flags: 0x77721
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configuration:
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size: 40
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length: 50
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- id: 21
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type: thread # notrans
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name: message # notrans
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label: Details der Anfrage
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hint: Details warum das Ticket eröffnet wird.
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sort: 2
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flags: 0x75523
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- id: 22
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type: priority # notrans
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name: priority # notrans
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label: Prioritätsstufe
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flags: 0x430B1
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sort: 3
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- type: C # notrans
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title: Betreiberinformationen
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instructions: In den E-Mail-Vorlagen verfügbare Details
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flags: 0
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fields:
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- type: text # notrans
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name: name # notrans
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label: Name des Betreibers
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sort: 1
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flags: 0x471A1
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configuration:
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size: 40
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length: 64
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- type: text # notrans
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name: website # notrans
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label: Webseite
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sort: 2
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flags: 0x3101
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configuration:
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size: 40
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length: 64
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- type: phone # notrans
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name: phone # notrans
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label: Telefonnummer
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sort: 3
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flags: 0x3101
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configuration:
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ext: false
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- type: memo # notrans
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name: address
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label: Adresse
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sort: 4
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flags: 0x3101
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configuration:
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rows: 2
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cols: 40
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html: false
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length: 100
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- type: O # notrans
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title: Informationen zur Kundengruppe
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instructions: Details zur Kundengruppe des Kunden
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flags: 0
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fields:
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- type: text # notrans
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name: name # notrans
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label: Name
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sort: 1
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flags: 0x777A3
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configuration:
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size: 40
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length: 64
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- type: memo
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name: address
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label: Adresse
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sort: 2
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flags: 0x3301
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configuration:
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rows: 2
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cols: 40
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length: 100
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html: false
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- type: phone
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name: phone
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label: Telefonnummer
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sort: 3
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flags: 0x3301
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- type: text
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name: website
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label: Webseite
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sort: 4
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flags: 0x3301
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configuration:
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size: 40
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length: 0
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- type: memo # notrans
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name: notes
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label: Interne Notizen
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sort: 5
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flags: 0x3001
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configuration:
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rows: 4
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cols: 40
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- type: A # notrans
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title: Details der Aufgabe
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instructions: Bitte Beschreiben Sie Ihr Anliegen
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notes: |
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Dieses Formular wird verwendet, um Aufgaben zu erstellen.
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flags: 0
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fields:
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- type: text # notrans
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name: title # notrans
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flags: 0x470A1
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sort: 1
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label: Titel
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configuration:
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size: 40
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length: 50
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- type: thread # notrans
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name: description # notrans
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flags: 0x450F3
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sort: 2
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label: Beschreibung
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hint: Details, warum die Aufgabe ertellt wird.
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